Shipping

SHIPPING COSTS

When buying in the Pavone webshop you get free shipping in Europe with a minimum order of €75,-. An order under €75,- has a shipping price of €4,95 for a letterbox package and €6,95 for a parcel. The system automatically chooses a parcel from 6 items or more. Do you not live within Europe? Look below in the overview of shipping costs. All packages are shipped from the Netherlands.

SHIPPING WITHIN THE NETHERLANDS

Once you have placed your order, the package will be delivered by PostNL within 3 working days. Not at home? All packages up to 5 pieces fit through the mailbox and all packages from 6 pieces are offered by PostNL. Once your package is sent, you will receive a track and trace code so you can track your package.

SHIPPING COSTS

Below you will find an overview of our (inter)national shipping costs and an indication of the delivery times. Within the Netherlands we work with PostNL. Outside the Netherlands we work with UPS and DHL.

Is your country not listed or do you have another question? Mail or call: [email protected] | 085-1303231

COUNTRY SHIPPING COSTS DELIVERY TIME
Netherlands

€4,95 (up to 5 items) Free shipping from €75,-

€6,95 (from 6 items) Free shipping on an order from €75,-

1-3 working days
Belgium €8.95 Free shipping from €75,- 3-5 working days
Germany €8.95 Free shipping from €75 - 3-5 working days
Luxembourg €8.95 Free shipping from €75 - 3-5 working days
Canada €8.95 Free shipping from €150 6+ business days
Denmark €8.95 Free shipping from €75- 3-5 working days
Finland €8.95 Free shipping from €75 - 3-5 working days
France €8.95 Free shipping from €75 - 3-5 working days
Greece €8.95 Free shipping from €75- 6+ business days
Hong Kong €18.95 Free shipping from €150.00 3-10 business days
Ireland €8.95 Free shipping from €75- 3-5 business days
Italy €8.95 Free shipping from €75- 3-5 business days
Japan €18.95 Free shipping from €150.00 3-10 working days
Latvia €8.95 Free shipping from €75- 3-5 working days
Lithuania €8.95 Free shipping from €75 - 3-5 working days
Norway €8.95 Free shipping from €75 - 3-5 working days
Austria €8.95 Free shipping from €75 - 3-5 working days
Poland €8.95 Free shipping from €150 3-5 working days
Portugal €8.95 Free shipping from €75 - 3-5 working days
Spain €8.95 Free shipping from €75 - 3-5 working days
Czech Republic €8.95 Free shipping from €75 - 3-5 working days
United Kingdom €8.95 Free shipping from €75 - 3-5 working days
United States €18.95 Free shipping from €150.00 3-10 working days
Sweden €8.95 Free shipping from €75 4-5 working days

We always do our best to deliver your order complete and on time, but we at Pavone Lingerie mainly work with (real) people. Therefore, if something is missing or something else is wrong with your order, please contact us by mail within 7 days after delivery, we will always work it out together.

You may send this email to [email protected] with the following information:

Copy of proof of purchase or order number

Photo on which the problem is visible

Short explanation of the missing/defective product

It can sometimes take up to 2 weeks to process a return.