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By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.
Create an accountComplaints Procedure
We recommend that you first make complaints known to us by sending an email to [email protected] If this does not lead to a solution, it is possible to register your dispute via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being handled elsewhere then you are free to file your complaint via the platform of the European Union.