Shipping

SHIPPING COSTS

If you make a purchase in the Pavone webshop you get free shipping in Europe with a minimum spend of €75,-. An order below €75,- has a shipping price. Do you live outside Europe? Do you prefer to buy one Pavone item first? Look below in the overview for the shipping costs.

SHIPPING WITHIN THE NETHERLANDS

Once you have placed your order, the package will be delivered by PostNL within 5-10 working days. Not at home? No problem, all packages fit through the mailbox and are discreetly sent. 

SHIPPING COSTS

Below you will find an overview of our (inter)national shipping costs and an indication of the delivery times. Within the Netherlands we work with PostNL. Outside the Netherlands with UPS and DHL.

Is your country not listed or do you have another question? Email or call: [email protected] | 0031 (0)85-1303231

COUNTRY SHIPPING COSTS  DELIVERY TIME
Netherlands €4,95 Free shipping from €75,- 1-3 working days
Belgium €14,95 Free shipping from €75,- 3-5 working days
Germany €14,95 Free shipping from €75,- 3-5 working days
Luxembourg €14,95 Free shipping from €75,- 3-5 working days
Canada €24.95 Free shipping from €150,- 6+ working days
Denmark €14,95 Free shipping from €75,- 3-5 working days
Finland €14,95 Free shipping from €75,- 3-5 working days
France €14,95 Free shipping from €75,- 3-5 working days
Greece €14,95 Free shipping from €75,- 6+ working days
Hong Kong €24.95 Free shipping from €150,- 3-10 working days
Ireland €14,95 Free shipping from €75,- 3-5 working days
Italy €14,95 Free shipping from €75,- 3-5 working days
Japan €24.95 Free shipping from €150,- 3-10 working days
Latvia €14,95 Free shipping from €75,- 3-5 working days
Lithuania €14,95 Free shipping from €75,- 3-5 working days
Norway €14,95 Free shipping from €75,- 3-5 working days
Austria €14,95 Free shipping from €75,- 3-5 working days
Poland €14,95 Free shipping from €75,- 3-5 working days
Portugal €14,95 Free shipping from €75,- 3-5 working days
Spain €14,95 Free shipping from €75,- 3-5 working days
Czech Republic €14,95 Free shipping from €75,- 3-5 working days
United Kingdom €14,95 Free shipping from €75,- 3-5 working days
United States €24.95 Free shipping from €150,- 3-10 working days
Sweden €14,95 Free shipping from €75,- 3-5 working days
Switzerland €14,95 Free shipping from €75,- 3-5 working days

We always do our best to deliver your order complete and on time, but at Pavone Lingerie we mainly work with (real) people. That is why if something is missing or something else is wrong with your order, please contact us within 7 days after delivery by mail, we will always come to an agreement.

You can send this mail to [email protected] with the following information:

  • Copy of proof of purchase or order number
  • Photo showing the problem
  • Short explanation about the missing/defect of the product
  • Sometimes it can take up to 2 weeks to process a return.